You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about International Auto Works:
Zach and Bruce go through all the trouble to keep my "classic" car on the road. They are honest, detail oriented and thorough in reporting and completing the work to be done. Their prices for the work are fair and they show their work and detail the costs both before and after the job. There are no surprises.John/Beth G.
The service is always excellent at International Auto Works. We moved and now drive 45 minutes for continued excellence! Thank you!Paula F.
Gave them a very tough job as it turned out. Put a trailer hitch on my Mini Cooper and the instructions and wiring diagrams that came with the hitch, that I ordered were useless. They pretty much had to make it up as they went. Although not cheap, the time that it took was due to poor instructions from the manufacturer that I purchased it from. It looks great and looks like it came with the car. I doubt that anyone else would have taken the time to figure it out, and do such a nice install as they did. Very Happy!! Also they are nice people to chat with.Doug C.
Joe was great to work with. He was professional, communicative, responsive and gracious through the whole process. IAW made great recommendations for my wife's CRV 50K mile service and quickly diagnosed a terrible rattle it was making. (Failure of the variable-valve timing sprocket. Apparently a common issue on these Honda engines) While you may find shops that can perform the work at a better price, you'll be hard pressed to find a shop that delivers better service. Thanks to Joe and everyone else at IAW.Eric P.
These guys were awesome,Recommend them to all my friends and family.Bruce and Joe were great took time to go under the hood and show us the repairs and the old parts as well.Thanks guys you really made our vacation one to remember.It's great to see that some people really care and take pride in their business.Roger B.
The employees at International Auto Works took very good care of me and my car. They had the issue diagnosed and taken care of in a matter of hours. I was updated as things progressed and was treated with respect. I will return for future work on my car.Jenn C.
From the time I walked through the door until I left with my car, I was treated with courtesy, kindness and respect. I can honestly say this was the best experience related to a car that I have ever had. Thank you Joe and Bruce. No question I will be back for any service my car requires.Joe-An B.
Thorough, accurate, quality work. Car repairs are never desirable, but when the result so dramatically improved my driving experience, I actually was glad that International Auto Works did the repairs. Money well spent!!! I do recommend International Auto Works without reservation - and my vehicle was a Chevy.George C.
I purchased an older model 4X4 truck to have in the winter recently. I took it up to International Auto for them to check it over and service it. They went through it from top to bottom and suggested what they thought should be done now, and what could wait. I decided to have them just do it all while they had it. They did a great job at a fair price. When they had something of concern, they called me right away. I will have them do all my service on my GMC.Greg B.
IAW was a pleasure to work with! They made getting my car worked on very easy! They were flexible with drop off and pick up times, gave my car a full workup and provided me with a detailed explanation and cost list of what items needed attention, and were extremely knowledgable when I asked questions! I didn't feel rushed to make a decision on what I wanted fixed, and I felt like I was fully respected. I highly recommend taking your vehicle to Bruce and his guys at IAW! Your expectations for vehicle repair service will heighten and change forever!Jessica M.
New to the Asheville area, I was looking for a shop for my three vehicles. Their website led to a site visit, which caused me to select this shop above others recommended. From entrance to exit, I experienced excellence. Attention to detail, clear and effective communication of problems, solutions, and cost as well as positive professionalism are hallmarks of this shop. Their service execution is superb!!! All my vehicles will be cared for by the knowledgeable technicians at International Auto Works now and as long as I located in the area. I trust them.Robert E.
After struggling with another "Expert" sprinter van shop we were able to get everything resolved and our van is running good as new.Liberty Bicycles
We had need for standard service and needed repair on two other problems. They did the standard service and noted a couple of other problems as part of their inspection. Before they did anything they called and we discussed the other repairs. It turned out that it would have been uneconomical for all the work that needed to be done on this 7 year old vehicle. They could have been less forthright and led us into spending on repairs that didn't make sense. Thought they did a excellent, professional, honest job and will return in the future when needed.Peter G.
Superb customer service! I was very impressed with the front desk staff. This was my first auto service at IAWNC and I will definitely be going back in the future.David M.
Thanks for getting my van in for a starter repair on the same day. Great turnaround!Gary/Diana C.
Everyone is friendly and patient. They are also very competent and are able to handle many makes of cars. They also complete the tasks quickly, and have reasonable prices.Robert S.
This was the first time at International Auto Works and I have not had such a great experience as I did here. The staff was friendly and welcoming. They sought to my needs and kept me informed on the progress. I will be coming here for any other services needed from now on.Samantha H.
They just checked out-and helped me make a GOOD DECISION-on my new (to me) CVR!! Thanks so much for your kindness, flexibility, and expertise. I'll be back for my first oil change!!!Jerri S.
Very professional and excellent service!! Very quick turn around time!Jeff F.
Quick stop for a state inspection and a check on wind noise. As always prompt, professional and thorough with a quick in and out.Chirs H.
I've tried a few auto shops around Asheville, and my best experience by far is with International Auto Works. They're thorough and unfailingly friendly and helpful. I feel confident that my car is being looked after by professionals, and that I can rely on it to take me where I want to go. Taking my car to International Auto Works is a great experience!Ursula J.
Great. Very professional from the minute you walk in the door.Hope B.
What can I say! These folks rock - From their availability, to their customer service, to the prices and their follow up program is amazing top of the top technology. I am switching all my service domestic and foreign over to them.Mary P.
The team at International Auto Works are top notch. I took my recent purchase of an older model GMC in for them to check it over. They went through it, told me what needed to be fixed and did it all at a reasonable rate. Anything that alerted them to an upcoming issue, they pointed out to me as well. I highly recommend them to do service. They will be doing all the service on my Sonoma.Greg B.
IAW diagnosed and repair a complex repair on my Prius' cruise control system at a reasonable price. The whole time I felt well informed. Communication is very important to me, and they have great people and systems in place to make sure the customer is well taken care of. Their lobby is also very nice, and I was able to get work done comfortably while I was waiting.Jensen G.
Really excellent people to work with. Very capable and efficient. They get the work done when they say they will.Gary C.
I have dealt with International Autoworks for years and through 4-5 automobiles. I ask for Bruce (owner) because he's honest and gets the job done. His crew is second to none when it comes to knowledge and diligence in getting a vehicle repaired. I wouldn't trust my high end cars anywhere else.Eric A.
Repair and needed work was done promptly and successfully. Team is friendly and the shop was immaculate. Quality work, but at a premium price.Donald S.
I felt well taken care both personally as a woman, treated with respect and has a customer whose care was having an unexpected issue which they took care of immediately. I trust Bruce and the other men at International Auto Works. I refer all my practice members to them and have heard back nothing but praise. Thank you.Jenn C.
Super friendly staff with great advice. They aren't trying to sell you service they just want you to have a well running car. I took my car there for a noise and the tech rode with me for about 15 minutes. He figured out from the sound and then verified that I needed a quart of oil. They didn't get any business out of me that time but were just happy to help and full of advice. It was a really great customer service experience. I will be using them in the future for all of my service.Seth H.
Quality work, quality people! I went in with a preconceived notion of what I wanted. The staff discussed clearly what the options were, got my buy-in on a better plan, and did a fantastic job. Well worth the time and money!!! My SUV has never driven better. And it is a Chevy. I went to International on my daughter's recommendation, and I recommend International unreservedly to anyone.George C.
Bruce at International Auto Works was my angel. I broke down halfway on my trip to Charlotte and he took the time to come to me on a Saturday and help. All I will say is that these are good people who are not looking to rip anyone off. Bruce helped me out of the kindness of his heart - spent half of his Saturday figuring out how I could get back on the road and never took a dime. Wonderful service, wonderful people. If I am ever in the area again I will definitely call International Auto Works trusting that I am being treated fairly. A+ thank you Bruce.Maja W.
I recently moved to NC and found international auto works online. I strongly recommend it! I was so impressed with the place I will never go anywhere else. They were so helpful with explaining everything and offer a great warranty. I have a 2002 jeep grand Cherokee and I have had the front end replaced twice in the last 6 months, international auto works finally fixed it correctly this time and it?s worked great. They went through the car and told me everything that should be serviced and the cost to do each job. I have been to a lot of service shops across the country and this is by far the best. I strongly recommend International Auto Works and will never take my vehicles anywhere else.Kip D.
Best Service in Asheville and Hendersonville NC! I needed my 2005 Tahoe serviced and found International Auto Works on the internet! Very easy to get to since they are inbetween Asheville and Hendersonville! Very friendly and professional! Great rates and I was NOT there all day! Thanks for the help guys! I will be back and I highly recommend them!Leroy A.
Bruce's level of service is wonderful; I recently moved to FL, and called Bruce for assistance down here!!! He found someone to take my car to, someone honest!!! I will miss such an honest, and competent auto shop who has cared for my car for 5 years; I HIGHLY RECOMMEND this shop!Peggy W.